First sign-in in 15 minutes
The seven steps to go from the activation e-mail to a published, working BluBot widget.
This guide takes the tenant from just activated to live in production. Follow the steps in order: each one builds on the previous.
If this is the first time you hear about tenant, project or data store, first read Core concepts.
Prima di iniziare
- Activation e-mail received at the company address
- An up-to-date browser among Chrome, Edge, Firefox or Safari
- Access to the corporate network with the blupantheon.com domains allowed
- A smartphone to set up the second authentication factor
- Edit access to the code of the website where the widget will be published
- At least one company document to upload into the knowledge base
The details of the technical requirements are in Requirements and compatibility.
The seven steps
Activate the tenant and sign in
Set the password, sign in for the first time at https://console.blupantheon.com, enable multi-factor authentication and choose the interface language.
Invite the team
Add your colleagues, assign the correct roles and check who can do what before opening the service to the public.
Configure the AI model
Choose provider and model from the catalogue, set temperature and maximum tokens, write the system prompt and define a fallback model.
Create the first project
The project links agent, model, avatar and knowledge base, and generates the keys required for publication.
Populate the knowledge base
Create a data store, upload the company documents, wait for indexing and check the retrieval quality.
Publish the widget
Copy the BluBot snippet, paste it into the site before the closing body tag and authorise the project domains.
Run the go-live checklist
Verify configuration, content, security, compliance, monitoring and support before declaring the service live.
How long it takes
| Step | Estimated time | Who performs it |
|---|---|---|
| 1 · Tenant activation | 3 minutes | Administrator |
| 2 · Team invitation | 2 minutes | Administrator |
| 3 · AI model configuration | 3 minutes | Administrator or Manager |
| 4 · First project | 2 minutes | Administrator or Manager |
| 5 · Knowledge base | 3 minutes plus indexing | Content owner |
| 6 · Widget publication | 2 minutes | Webmaster or agency |
| 7 · Go-live checklist | 15 minutes | Project team |
| Operational total | about 15 minutes | — |
Document indexing continues in the background: you can carry on with the following steps while it is running.
Reference values used in the guide
The examples always use the same fictitious values, so you can immediately recognise what to replace with your real data.
Azienda Acme S.r.l. — P.IVA IT01234567890
Slug tenant acme-srl
Amministratore mario.rossi@acme.it
Progetto Assistenza clienti sito pubblico
Chiave progetto bp_proj_7f3a9c21
Chiave API bp_live_xxxxxxxxxxxxxxxx
Sito web https://www.acme.itConsole URL
https://console.blupantheon.comKeep the Console open in a tab while you follow the guide.
If something does not work
Do not skip steps
The order matters. A project without a configured AI model does not answer; a widget published on an unauthorised domain stays invisible; a knowledge base that is not indexed produces generic answers. If a step fails, fix it before moving on.
For access, network or proxy issues see Requirements and compatibility. For direct assistance see Support.
At the end of the guide
You will have an active tenant protected by MFA, a team with assigned roles, an AI agent configured on a model with fallback, a published project, an indexed knowledge base and a working BluBot widget on the company website. From here you can move on to the advanced features: conversational flows, webhooks and automations and application integrations.